Another Xbox came back in place of Nad’s three weeks after she sent it. It was manufactured on 07/31/07. Its newness didn’t do anything to prevent it from being a pile of crap.

Freeze after freeze after freeze at random times. Sometimes when it first started. Sometimes when selecting the language, sometimes when signing in. The DVD drive makes a nasty little sound when it opens, and it does so in a jerky fashion.

Nad called them back, and they are sending another coffin. I checked their support site - its knowledge base doesn’t even have the word “freeze” in it! Actually, as far as I can tell, their search routine is broken because common phrases like “restart console” and common words like “Xbox” don’t return any results.

Needless to say, we are less than pleased with this turn of events.